1. Introduction
These Terms & Conditions apply to your use of the BRKT Al Najah Technical Services website (brktalnjah.com) and to any enquiry you submit to us through the contact form, phone, WhatsApp or email. By using this website or contacting us for a service, you agree to these terms.
2. About BRKT Al Najah Technical Services
BRKT Al Najah Technical Services provides technical services and maintenance support in Dubai, including AC maintenance, electrical work, plumbing, painting, carpentry, floor and wall tiling, plaster work, pipe repairing and annual maintenance contracts.
3. Website use
You agree to use this website lawfully and responsibly. When using the site, please do not:
- Misuse the contact form or submit false or misleading information
- Attempt to disrupt, hack or interfere with the website
- Copy or reuse website content without permission
4. Service enquiries
Submitting the contact form, sending a WhatsApp message, calling or emailing BRKT Al Najah does not automatically confirm a booking. A booking is confirmed only once BRKT Al Najah has communicated availability, the scope of work and the next steps directly with you.
5. Estimates and service scope
Any estimate we provide can depend on the information and photos you share, the actual condition on site, a technician's inspection, the materials required, access to the property and the overall complexity of the job.
The final scope of work and cost should be confirmed with you before work begins. We do not publish fixed prices on this website, because every job is assessed individually.
6. Site visits and access
You are responsible for providing an accurate Dubai location, reasonable access to the property, your availability for the visit, and a clear description of the issue. Incorrect or incomplete information may affect scheduling and the accuracy of any estimate.
7. Materials and spare parts
Some jobs require materials or spare parts. The availability and cost of these items can affect the timing of the work and the final estimate.
8. Payments
Payment terms are confirmed directly with you before work begins. This website does not process online payments.
9. Cancellations and rescheduling
If you need to cancel or reschedule a visit, please contact BRKT Al Najah as early as possible so we can adjust the schedule and offer the slot to another customer if needed.
10. Workmanship and limitations
BRKT Al Najah aims to complete every job carefully and practically. That said, some issues can only be properly diagnosed after an on-site inspection, and the true cause of a problem may not be clear in advance.
Hidden defects, existing building conditions, previous poor-quality work, unavailable parts or issues with third-party systems, such as shared building infrastructure, can affect how a job is completed or how long it takes. Any specific warranty on completed work is agreed with you directly and is not implied by this website.
11. Emergency service disclaimer
While we aim to respond to enquiries promptly, the availability of this website or our contact channels does not guarantee an immediate emergency response. Response times for urgent issues are confirmed directly with you by call or WhatsApp.
12. Website content
Content on this website is provided for general information about our services and may be updated or corrected at any time without prior notice.
13. Intellectual property
The BRKT Al Najah logo, website design, text and other assets on this site belong to BRKT Al Najah Technical Services or their respective owners. Please do not copy or reuse them without our permission.
14. Third-party links
This website may reference or link to third-party platforms such as WhatsApp, Google Maps or email providers. Those platforms operate under their own terms and conditions, which are outside our control.
15. Liability limitation
To the extent permitted by applicable law, BRKT Al Najah Technical Services is not responsible for indirect losses arising from your use of this website or from reliance on general information published on it. This does not affect the specific terms agreed with you for any confirmed service work.
16. Governing law
These terms are intended to be governed by the applicable laws of the United Arab Emirates, subject to final legal review.
17. Updates to these terms
We may update these Terms & Conditions from time to time as our services or this website change. Please check this page occasionally for the latest version.
18. Contact
If you have any questions about these Terms & Conditions, contact us:
19. Legal review note
These Terms & Conditions are provided for website transparency and should be reviewed by a qualified legal professional before final legal reliance.